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Job Description

Provide technical support to internal teams by troubleshooting hardware/software issues, setting up devices, and maintaining IT documentation.

Requirements

- Basic knowledge of Windows/Linux OS
- Experience with ticketing systems (e.g., Jira, Zendesk)
- Strong communication and problem-solving skills
- Familiarity with remote desktop tools
- Hardware troubleshooting experience

Job Description

Provide hands-on technical support during the sales cycle and assist with RFP responses.

Requirements

- Proficiency in REST API debugging
- JSON/XML familiarity
- Pre-sales support experience
- Good writing/documentation skills
- Jira and Slack experience

Job Description

Perform client training and technical support in person, work alongside sales in demo environments.

Requirements

- Client-facing support skills
- Comfortable working on-site
- Network and integration understanding
- CRM familiarity
- Responsive communication

Job Description

Work remotely to provide technical support, conduct security checks, and maintain core systems.

Requirements

- Helpdesk ticketing experience
- System user/group policy
- Security auditing basics
- Familiarity with Nginx/Apache
- Remote access tools